SERVICE
Pool Management
At NJPM, our key service involves comprehensive pool management, including thorough preparation of client facilities for opening day. We provide qualified lifeguard staff, manage scheduling, and handle payroll. Our experienced pool operators are dedicated to maintaining a clean and safe swimming environment, overseeing all aspects of aquatic facility safety and operations.
Our Services
Initial Client Engagement
- At the commencement of our services, whether you are a new or longstanding client, our client success personnel actively engage with your community manager or board liaison. This proactive approach ensures that the pool opening process is thoroughly planned, with all key dates and responsibilities clearly outlined to prevent any ambiguities.
Inspection, Maintenance and Opening
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Following the winter months, our skilled technicians conduct a detailed inspection of your pool facilities. They assess every aspect for potential damage, compliance with codes, and complete an inventory of all equipment. This meticulous evaluation helps in maintaining the integrity and safety of your pool.
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Should any issues arise during inspections, our clients receive a written proposal outlining necessary repairs and advisements on owner-related matters. With our robust in-house service department, we are equipped to undertake necessary repairs to ensure your pool is safe for opening.
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Our technicians reassemble pool equipment and manage the storage of existing pool covers on-site. We strive to salvage the existing water when possible; however, comprehensive pool cleaning or draining might be required depending on water quality and necessary repairs.
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Certified Pool Operators at NJPM prepare the pool chemistry and filter systems, readying them for inspection by local health authorities where applicable, ensuring all regulatory requirements are met seamlessly.
Lifeguard Recruitment, Training and Staffing
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A critical component of pool management is securing and retaining qualified lifeguard staff. Our program not only promotes available summer positions but also simplifies the certification process and sets clear expectations for new lifeguards. We are dedicated to hire 100% local talent within the New Jersey community!
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Our lifeguards are comprehensively trained by organizations such as the American Red Cross in Lifeguarding, CPR/AED, First Aid, and Pool Operation, adhering to local health authority requirements.
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Our operational framework ensures that all staffing details are handled seamlessly. We match your pool with local lifeguards, manage their schedules, and oversee their training and payroll, ensuring your facility is always staffed appropriately each operating day.
Continuous Monitoring and Support
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Our program aims to enhance pool safety through additional training and unannounced on-site evaluations. These visits focus on constructive coaching to foster a safer pool environment.
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Area Supervisors routinely visit each facility to conduct systematic checks on equipment, water chemistry, and lifeguard performance. They also provide ongoing training and support to the lifeguard team throughout the season.
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Our Client Success Team serve as the primary point of contact for our clients, offering expert guidance on complex facility and staff issues. Their extensive training and experience are pivotal in supporting our area Supervisors with equipment troubleshooting and minor repairs.
Winterization and Seasonal Care
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Our winter care programs and end-of-season assessments ensure that pools are properly protected from seasonal elements and prepared for potential repairs. These preemptive measures help in reducing future expenses and extending the life of pool finishes and structures.
Commitment to Improvement and Client Feedback
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A culture of continuous improvement and client feedback is integral to our success. We routinely engage our clients through surveys to gather honest feedback, which drives our service enhancements. Additionally, our ability to share best practices across offices enriches our service offerings.
Contact Us Today
When you're ready to dive into planning your next project or discuss your pool service needs, we're all ears! Just take a minute to fill us in on your pool's specifics and the services you're considering. We'll get back to you within 48 hours to confirm the details and arrange our next steps together.